UK Based Insurance Centre
to speak to a real person call
0844 338 68 88
Open GI is MCE's Partner of Choice in 5 year Deal
Award-winning insurance provider, MCE, has signed a major deal with Open GI, to increase operational efficiency through technology and grow their web business.
The five year deal covers MCE's entire IT infrastructure for both their call centre and trading website www.mceinsurance.com, which was built by Open GI's e-commerce team. The specialist motorcycle broker employs over 170 in Northampton and is reporting approaching 30% growth in 2010 with the support of Open GI technology.
The partnership includes a range of Open GI products aimed at introducing 'zero-touch' web processing and improved call centre processing speeds. For example Workflow Manager and Open Document Centre, which reduce manual intervention and allow for automated document delivery. Active Quote will introduce real-time pricing, whilst InfoCentre Plus will improve data mining and business intelligence reporting.
A fired up Julian Edwards, Director, MCE, comments: "As we work hard to develop our product range and work on exciting, innovative new initiatives, it is imperative we have the latest efficiency saving technology. By partnering with Open GI, we are confident that we will be able to achieve substantial growth, whilst improving the overall customer experience with effortless end-to-end processing. It's really the bespoke development projects that use our in depth understanding of bikers' needs that will have the biggest impact on the business going forward, particularly at renewal."
Simon Hughes, Sales and Marketing Director, Open GI, said: "MCE are a hugely successful, IT savvy business with ambitious growth plans, so it's great that we have formed a long term partnership. It is clear that technology is at the heart of their business and they are keen to embrace new methods of trading for the benefit of consumers. Our efficiency saving solutions are generating significant interest in the market as brokers realise they can cut costs by improving productivity."
- Compare Bike Insurance
- Scooter Insurance
- Moped Insurance
- Quad Insurance
- Trike Insurance
- Motorbike Insurance
- Motorcycle Insurance
MCE Insurance is a division of M C Edwards (Insurance Brokers) Ltd. Authorised and regulated by the Financial Services Authority(FSA). Members of the British Insurance Brokers' Association(BIBA) and Members of the Motor Cycle Industry Association(MCIA). Registered in England No.1232753
