Marco - 19 July 2010
"Thank You once More for your assistance, I am really glad I joined your insurance, you are a fabulous team.
Many thanks."

Dr Steve Dudley - 19 July 2010
"I would like to thank Rowena in Customer services for being so helpful and actually doing what she said she would do!!
If more people were like this, life could be much easier. She appears to be a big asset to your company.
Many thanks."

Guest - 15 July 2010
"A couple of days ago my son had an accident, I rang MCE motorcycle claims and was not left on hold, they also called back when they said they would! I dealt with some very polite and knowledgeable people and as there is also personal injury (serious). The advice I have been given is fantastic and I really cannot fault them - I would recommend MCE bike insurance to anyone."

Nick Giddings - 21 May 2010
"I would like to show my appreciation for the excellent service I received today from MCE, and would be most grateful if you could pass on my thanks to that person and raise this email for the attention of MCE senior staff.

I was dealt with today thoroughly, patiently, and very professionally by Mid Term Adjustments Staff Member Karen Cummings. I was very impressed by the level of service and patience she exemplified on behalf of your company and as a result, feel confident in referring your company to my students at UK Advanced Motorcycle Riding School, and to the many motorcycle forums I belong to as an advanced instructor.

Thank you for such a great service, and I'll be staying with MCE, and referring you to anyone needing motorcycle insurance."

Wendy Appleton - 13 May 2010
"I would just like to say a big thankyou to Blane for being so efficient at solving my dilemma regarding my sons motorbike insurance. Many thanks Blane, I really appreciate it."

Bob Pitt - 05 May 2010
"Earlier today, one of your team members, whose name I only took as James, sorted me out with insurance for my son,William's Yamaha DT 125 RE motorcycle, chasis number VTLDE xx xx xxxxxx.

The bike is a birthday present for him and although new, is an unused 2005 model that was bought new in the UK by a friend but then taken to the Isle of Man where it was never registered or ridden.

James found me a policy at £473.75 which I accepted but he needed details of my son's current policy with Swinton, which expires on 26th April 2010, in order to confirm no claims bonus discount. (Although I initially asked for legal protection, after thinking about it, I have since re-instated that cover with an equally helpful member of your staff - this now takes the total premium I have paid to £488.34).

The previous Policy number James requires is xx xxxxxxx ,the 'Product Name' on the renewal notice is "NIG Swinton Bike", and the Broker Name is 'Swinton Motor Cycle Unit'. It relates to the Vespa PK 50 Scooter William has owned since 26.4.08.

As I need to move quickly to get the bike registered in time for his birthday, I would be grateful if the above details could be passed for James' attention ASAP, so that he can then forward a certificate of insurance to me.

In the meantime, I would like to say how grateful I am for having found MCE after spending 2 frustrating days trying to obtain insurance at anything approaching an acceptable price in order to get me out of the vicious cycle of, "no registration, no inurance........no insurance, no registration!!" . I only wish I had come to MCE first.

James was able to cut through all the "computer says no" nonsense, fully understood my predicament and was very helpful, friendly and efficient indeed.

I have 2 other motorcycles of my own currently insured elsewhere, but I can assure you that upon renewal I will be contacting you again. I will also be recommending you to all my motorcycling friends and family.

Please feel free to use these comments in any way you see fit.

Thanks again"

David Curwell - 10 Apr 2010
"May I take this opportunity to thank you for your prompt and efficient service. It is really nice when an organisation does exactly what it says it is going to do.

Thank you once again for your time."

Kevin Sumner - 07 Apr 2010
"just a short message to thank you and the staff of mce for giving me the chance of going in the track car and the hopitality at brands hatch on sunday and monday i really enjoyed the weekend and it will be something i wont forget for a long time would reccomend the experience to anybody given the chance like i was, yours sincerly"

Tim McAuliffe - 02 Apr 2010
"I was provided your email address by one of your Customer Service Representatives "Chris", whom today renewed my MoPed insurance. New policy number XXXXXXXXXX."

"I would like to take this opportunity to compliment your colleague on the outstanding service provided."

"It was very refreshing to deal with a gentleman whom was very polite and courteous, his telephone manor was one of which was very friendly, and his willingness to go the extra mile and seek more information really does make a difference. If only all other service call centres could employ personnel with attributes demonstrated by Chris - the world of customer service would be a much nicer experience."

"Compliments to Chris and the Customer Service Team at MCE. Keep up the good work."

Dean - 30 Mar 2010
"Dear Dominic, Just thought I'd pass this on. Had a retail customer in yesterday buying a replacement machine for one destroyed in an RTA. Mr N Deveson [CT3 3BT] was with his mother who said that MCE Insurance had been fantastic in dealing with her son's claim and was happy to reinsure the new replacement with you."

Richard Talbot - 11 Mar 2010
"I just wanted to drop you a line to say thank you for the excellent service provided by one of the MCE people, Ms Amy Clissold, in searching for the right insurance for me. It was much appreciated. I don't know her personally, by the way!"

Christine Powys - 09 Feb 2010
"Many thanks for the settlement cheque which I received by post on my arrival home last week. I want to thank you most sincerely for your efficient and friendly handling of my case. I found you very informative and reassuring whenever I needed to ring you. Great service."

Brenda Mitchell - 26 Jan 2010
"Another wonderful experience with MCE Bike Insurance! I am so impressed with customer service , efficiency and prompt response. Antonio is a credit to your organisation and was extremely helpful. Will add the new Honda when I pick it up in March! Many Thanks"

Jason - 11 Jan 2010
"I’m 17 years old, 0 NCB, £2,000 bike, I got one quote for about £7,000 fully comprehensive insurance, so I could total my bike three times and still have enough left over for new kit. I eventually tracked some insurance through MCE Insurance for £400 Third Party Fire and Theft. Pretty good and excellent service."

Louise Newton - 12 Oct 2009
"On Saturday I took out a motorbike insurance policy with one of your customer services representatives, I would just like to say what a pleasure it was to deal with him. Unfortunately in these busy times everyone is quick to complain but do not take time out to praise excellent service. "

"Liam was very professional, called me back when I asked, and was extremely helpful, because of his service I would have no hesitation in recommending MCE to other people and will indeed be coming back to you when my car/bike insurance is up for renewal."

"Thanks again to Liam and to MCE"

Paul Bappoo - 28 Sep 2009
"Just would like to say thank you to MCE insurance, in particular paying tribute to your customer representative Antonio Gonzalez. He was very efficient and helpful, an asset to your team. "

"I will recommend your insurance to my friends and colleagues due to your competitive quotes and exemplary customer service."

Nigel Franklin - 16 Sep 2009
"I am writing to you with regard to your employee Richard Chettle. I felt that the level of service that Richard has provided me with was excellent. I have been a customer of a rival insurer (Bennetts) for many years and believed that they had provided me with good service. However, following my conversation with Richard I feel my loyalty to them has been misplaced."

"He provided me with a wonderful and extremely helpful service. He went through the details I had provided on line and discussed everything with me. I think that this level of service should be recognised and he is a wonderful ambassador for the MCE insurance company. I hope that his diligence is suitably rewarded."

Peter Bryant - 03 Sep 2009
"I’ve been using MCE for a good few years now for my Classic American cars and my daily drivers and have always had fantastic service. With no daunting paperwork to fill in and everything done over the phone makes MCE the easiest insurance company to use. Id be reluctant to change but so far, the prices have always been very competitive with the rest of the market. i’d highly recommend to anyone."

Craig Lawton - 19 Aug 2009
"I only use MCE and would never use another insurance company. The service that I get is second to none"

Chris Hallaways - 10 Aug 2009
"I recently took out cover for my motorbike and I just wanted to say how pleased I was with the service I received from you"

Munchani Khan - 25 Jul 2009
"I have been very impressed by the prompt service I have received from MCE, every time I have been in touch I have not been let down in anyway, always getting good service"

Saqi Hussain - 16 Jul 2009
"I want you to know that I am very pleased with the quality of service your company provides. I sincerely appreciate your responsiveness, prompt deliveries of insurance documents and mainly the way you conduct business"

John Borne - 11 Jul 2009
"Here at East End Motorcycles we use MCE Insurance on a daily basis. Their competitive prices and efficient service is hard to find elsewhere!"

Derek - 24 Jun 2009
"MCE Insurance- great prices, great people, motorcycle insurance as it should be for the best deals on 2 wheels call MCE today!"

Toni Hutton - 17 Jun 2009
"MCE dealt with my query in a very professional and courteous manor and I would certainly recommend your company MCE Insurance in the future to friends and family"

Samuel W J Ottaway - 08 Jun 2009
"I was very impressed with the level of service insurance advisor gave and advisors‘s help and friendliness made me a lot more willing to renew my insurance policy with MCE"

Julie Carter - 29 May 2009
"MCE are always available when I call for a quote and the staff are friendly and helpful sometimes going above and beyond. The rates they offer are very competitive"

Warren Marshall - 14 May 2009
"I received my insurance details today, I must thank you for everything that you have done, an excellent and prompt service"

Jason Carew - 22 Apr 2009
"I thought my insurance advisor was extremely helpful, polite and very clear as to the policy details, It was so easy to do and took no time at all, I will and have been recommending MCE to all my friends and family"

Alex Henesy - 16 Apr 2009
"I would just like to say how much I appreciated the way MCE insurance advisor handled my motorcycle insurance, it was very refreshing to be dealt with in a courteous and professional manners"

Gary Yews - 04 Apr 2009
"I am writing to inform MCE as to how impressed I was with the service I received from a member of your staff when taking out a new policy of insurance on a motorcycle purchased. No hesitation in recommending MCE to family and friends"