Sitting on the phone getting in a strop wondering how long it would take to sort out my query.
To my surprise the customer service person who dealt with me soon changed my grumpy little strop into one hell of a releif.
I'm sure his name was Dayle but he took my details and was on top of the game instantly. He had my query dealt with literally in minutes and I was able to go about my business and just made my life that little bit easier. Need more like him around the country when people have an issue. A1 service.
25th April 2017