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Privacy Policy

Our privacy policy is written to help you understand how we at MCE Insurance collect and use your personal information:

Collecting your information

We may collect personal information from you when you ask for a quotation, or as a result of the purchase of a product or service from us.

We collect and store all information lawfully and in accordance with the Data Protection Act 1998 in the UK and the Data Protection Act 1988 and 2003 in Ireland.

It is important to ensure all your information is kept up to date, so please notify us of any changes.

How we use your information

We may share your information with third parties. You may be contacted for the purpose of marketing the goods or services of the business, by telephone, email, letter or SMS text message. Your information will be added to the Motor Insurance Database, run by the Motor Insurers Information Centre (MIIC). Your information may also be passed to other motoring databases, the Police or a professional body (e.g. Solicitor), if requested. If you do not wish for your information to be used for the purpose of marketing or advertising, please tick the relevant boxes in the marketing statement within the quotation.

Protecting your privacy

At MCE Insurance we are committed to protecting your privacy, therefore we have strict security measures in place to protect the information you provide us with. For this reason, when you telephone us you will be asked a number of security questions for identification purposes.

When you register on the MCE Insurance website, you will be asked for a password and email address. This is a method used by us to identify you. Your user password and email address are personal to you and will be requested each time you want to access your policy information online.

Your password must be kept confidential and you must not disclose it or share it with anyone. You will be responsible for all activities and orders submitted under your password. Any breach in the security of a user name and password must be notified to us immediately.

Further Information

You have the right to access your personal information and records that we hold on our files. If you would like a copy of your file, please write to us at the address below, enclosing a cheque for £10 in the UK and £6.35 in Ireland. The cheque must be made payable to: MCE Insurance Ltd:

MCE Insurance,
Crown Way,
Rushden,
Northamptonshire,
NN10 6BS

Please ensure that the amount of £10 in the UK and £6.35 in Ireland is included, as without the payment your request cannot be processed.

Monitoring of telephone calls and email

If you contact us by telephone your call may be recorded for monitoring and training purposes.

We have a policy in place to ensure that all incoming and outgoing email is secure.

Links

Our website may contain links to other websites. Please note that we are not responsible for the security, quality, property or privacy of these websites.

Cookies

A "cookie" is a small piece of data that is stored on your web browser or hard disk by a web server. This data usually contains encoded information that informs the web server how and when you used the site. Cookies are commonly used on the Internet and do not harm your computer system.

The cookies used on this site do not include any information that others could read and understand about you, such as your name or any account or policy number. They contain no personal information about you.

Cookies we use:

  • Google Analytics - We use this to monitor the total number of users visiting the MCE Insurance website, and the links they have clicked on to arrive at the site.
  • Mobile Website Cookie - A temporary cookie is used to enable the mobile version of the MCE Insurance website; it allows the user of a mobile device to return to the full site once they have been redirected to the mobile version of the website.

MCE Insurance is a trading style of MCE Insurance Ltd. Authorised and regulated by the Financial Conduct Authority (FCA), under firm reference number 307832. You can check this on the Financial Conduct Authority Register by visiting their website on www.fca.org.uk/firms/systems-reporting/register. Registered in England No.1232753
Calls may be recorded for training and monitoring purposes.

MCE Insurance Title Sponsor of British Superbikes
Personal Lines Broker of the Year
UK Broker Award 2009
Gold - Insurancetimes Awards 2009