Complaints publication report for MCE Insurance Limited

For the period December 2021 to May 2022

Number of complaints per 1000 policies sold Number of opened complaints Number of closed complaints Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld
General Insurance 5.69 262 256 60% 35% 12.5%
Consumer Credit N/A 257 257 N/A N/A 6%


From sports bikes to scooters, motocross to monkey bikes, we pride ourselves on understanding what it means to be a biker and knowing what riders want from their insurance and as such, we leave no stone unturned in searching out the best deal for our customers. We search for the best deals from our extensive panel of insurance partners and compare hundreds of prices to make sure that our customers get the right policy at the right price every time.